Our normal appointments (15min) are designed to deal with one or two medical problems. Should you require special procedures, Insurance examinations, spinal manipulation, or have complex medical problems, then a longer appointment is advised. Please discuss your needs with the staff. Please phone prior to your arrival to check that we are running on time. This will minimise your waiting time. We acknowledge that your time is as valuable as ours. Sick children will be seen as soon as possible on the same day. Genuine emergencies in adults will be seen as soon as possible, please discuss your requirements with the reception staff.

Missed appointments are not appreciated. They inconvenience other patients who are desperate for an appointment. We reserve the right to charge a non- refundable fee for all missed appointments.

Late arrivals (unless negotiated with Reception staff) do have a flow on inconvenience for all other patients and their Doctor for the rest of the day! Please inform us if you are delayed. We can work the appointment book better for all.

Emergency Numbers

St John’s Ambulance:




Poisons Information: